Frequently asked questions

Got a question?

Wondering if we can work together?

Wondering who I work with?

Make sure to check out the list below, to see if your answer is here.

Content

How can I be sure the work you do won’t affect the voice of my website or content? It’s important that my content reflects my company’s values.

I understand. And that’s why you have my complete reassurance that the tone of your work will stay intact. I’m not here to undermine what you do.

Any edited content always goes through an approval process, before it’s uploaded to the web or where needed. That approval process involves you. You need to check through the changes and offer feedback, before anything is released to the world.

What if I’m not comfortable with your changes?

The final say is always yours. You are always involved with what I do. I take onboard any feedback you provide. Our work together is a collaboration.

Will you create new copy for me, if I needed it?

No, I don’t offer a writing service. I can rewrite text, if required, but in the editing sense, e.g., Suggesting better word choices, reworking sentences for improved readability.

Do you offer copywriting?

No, I don’t provide copywriting or any original writing for my clients. I do offer website copywriting, only in relation to your website (Home page, About page, etc.)

Do you do social media content?

No, I don’t.

Do you do SEO?

No, I don’t. While I can add keywords to content, if required by the client, I’m not an SEO business.

Will the keywords you add to my content get me the top spot on Google?

I cannot guarantee any of your content will rank on Google, as there too many factors at play to enable content to do so. The purpose of adding keywords is to help your content read better; web readers have certain expectations when it comes to blog and content etiquette. Maybe this content will rank too, but this is not something I can promise. I’m not an SEO business or don’t offer SEO marketing. If that’s something you want to get into, then I suggest you find an SEO marketing agency for this job.

Clients

What kind of clients do you work with?

I work with motivational businesses such as coaches and creatives who run their business from their website. The common thread among my clients is empowering others to succeed in their lives.

What does a client need to have in place before they work with you?

A client needs clientele and a live website, and if possible, a blog and call-to-action or email opt-in. They may or may not have a podcast or video channel as well.

How established must a client be business-wise before working with you.

Ideally they’ve been self employed a minimum of 2 years, and worked in a previous industry prior to switching to their current business, as an employee or freelancer, for at least 10+ years.

I don’t work with recent graduates, students still in college, or people with no previous work history prior to their self employment shift.

Do I need to be fluent in English?

No. If you use English in your business, but it’s not your first language, then that’s fine, I can work with you.

Does my website need to be in English?

Yes, I only work in the English language.

You’re British. Can you work with American English too?

Yes, I can. I can work with American text and ensure all spelling and grammar is written in American English.

Does my website need to be live on the web to work with you?

Yes. If you don’t have a website, I can’t help you.

I don’t have a website, just a social media profile. Can we still work together?

No, I don’t work with professionals who use Instagram, a Facebook page or a LinkedIn profile as their business website.

I also don’t work with professionals who use their website just as an advert for business with no blog (or vlog or podcast) and opt-in.

Additional information

What if, as our work progresses, I’d like to add more features/ideas to our project? Is that okay?

You can.

But since these new features will be outside of our agreed work, each one would be charged as extra. Payment for each extra must be received upfront before the extra work can take place.

And to avoid any workload overload, any additional work will also be started after the original agreed work has been completed.

If I want to change the direction of our work once it’s started, is that okay?

It is, but it will be subject to the work already agreed upon and what payment’s been made.

Whatever the new direction is, any new work decided will then be charged, with payment expected upfront before the new direction can begin.

How do you prefer payment?

Payment is monthly.

You’ll receive an invoice for the first month and a contract before we start. Only on receipt of the first payment (plus a signed contract) is when work can truly begin and not before.

Interested in working together? Book a free 30min discovery call.

BOOK A CALL

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